Once an order is placed, the product(s) will be shipped in one or several packages to the address indicated in your purchase order confirmation. this shipping address must be within the 48 contiguous states.

The costs of shipping and delivery date will depend on the shipping options that you choose and the shipping address, and will be indicated at the time you place your order.

Shipping times are estimated, not guaranteed, and are the minimum shipping time for in-stock products.

Because we are shipping to the address indicated in your purchase order, it is essential that you provide a complete and correct address. Delsey may charge you any extra shipping cost to offset the expenses incurred by multiple deliveries and re-routing due to a defective address.

If the product is lost or damaged in transit, please let us know in 24 hours since you received it, so that we can make a claim against the carriers. In this case please contact us as indicated in How To Contact Us Section and we will follow our Returns & Refunds Policy

  • Standard Ground Shipping: Ships out within 1-2 Business Days

Business days are Monday-Friday, excluding federal holidays